Feedback from operations managers and logistics leads who run Mobileouf AGVs on their floors. Each note is tied to a specific deployment, not a generic promise.
Our distribution center in Shah Alam moved 1,200 pallets a day with two forklift crews. After the first AGV line went in, the same volume moved with one crew and a single robot. The floor layout stayed the same; only the routing logic changed.
We run a cold storage facility near Port Klang. The AGVs handle the full pallet shuttle between the dock and the racking aisles from 10 p.m. to 6 a.m. The night supervisor only checks the fleet dashboard twice per shift. That freed up three people for other tasks.
Our main aisle is shared with reach trucks and manual pallet jacks. The LiDAR-based obstacle detection on the Mobileouf units slowed the robots down well before any contact. In six months, we had zero incidents in that corridor.
The fleet management software connected to our existing WMS through a standard API. We did not need to replace the warehouse system or retrain the planning team. The task queue now feeds directly from the same orders we already use.
Each robot runs about nine hours on a charge. The fleet software rotates units to the charging lane automatically, so we never have to pause a shift to swap batteries manually. The maintenance team just checks the charge status once a day.
When one unit reported a wheel encoder fault, the Mobileouf support team replied within the hour and sent a replacement part the same day. The robot was back on the floor in under 48 hours. That level of response matters when your whole line depends on one vehicle.
Before you read through our references and case notes, here is how we define a completed installation, what we mean by uptime, and which claims we deliberately do not make.
An installation is counted as live only after the AGV fleet has passed a two-week acceptance run on the customer's own floor, with the customer's pallets and load profiles. We do not count pilot units, lab demos, or temporary setups that were removed after testing.
Uptime is calculated per vehicle as the share of scheduled operating hours where the robot was available for task assignment, excluding planned charging windows and agreed maintenance slots. We report the fleet average, not the best single unit, and we state the measurement period alongside the number.
Throughput depends on aisle width, pallet weight, charging infrastructure, and the warehouse management system in use. A number without those parameters would be misleading. Instead, we describe the load class, the typical cycle time range, and the conditions under which the fleet was tested.
The standard scope includes floor survey, navigation path mapping, safety zone configuration, operator training for two shifts, and a documented handover checklist. It does not include racking modifications, Wi-Fi upgrades, or changes to the customer's WMS unless separately agreed.
References are listed only with the customer's written consent, and we keep the description limited to the equipment supplied and the operating context. Site visits are arranged through the customer directly, so you can ask about daily operation without our team present.
The warranty covers parts and labour for defects in materials or workmanship on the AGV units and their onboard control systems. It excludes wear items such as drive wheels, castors, and battery cells, as well as damage caused by floor conditions outside the surveyed specification.