When you submit a request through our site, we receive your name, email address, phone number, company name, and the message you write about your warehouse automation needs. We also collect basic technical data such as browser type, device information, and pages visited to keep the site working correctly.

We use your contact details to reply to your inquiry, discuss cargo pallet transport requirements, prepare technical proposals, and schedule site visits or demonstrations. Technical data helps us diagnose errors, improve page performance, and understand which sections of the site are relevant to warehouse operators.

Our site uses cookies to remember preferences and to collect anonymized analytics about visitor behavior. These tools help us measure which pages are useful and which need improvement. You can disable cookies in your browser settings, though some site features may work differently without them.

We rely on hosting providers to serve this website, analytics tools to understand traffic patterns, and email services to manage correspondence. These processors receive only the data necessary to perform their role and are bound by data protection agreements. We do not sell or rent your personal information to anyone.

You may request a copy of the personal data we hold about you, ask us to correct inaccurate details, or request deletion of your records. You can also withdraw consent for marketing communications at any time. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

We keep inquiry records for as long as needed to handle your request and meet legal obligations. After that period, data is deleted or anonymized. Access to personal information is restricted to staff who need it for the purposes described here, and we apply reasonable technical safeguards to protect it.

We do not make false statements about AGV capabilities, delivery timelines, or performance guarantees. Any claims about robot payload capacity, navigation accuracy, or fleet efficiency are based on documented specifications and verified testing. We do not use fake endorsements, fake urgency, or misleading ownership signals anywhere on this site.

For any privacy-related questions, access requests, or complaints, reach us at info@mobileouf.com or call +60 13 318 3583. Our office is located at Jalan Sri Kinta 19, Ipoh, Perak, 31650, Malaysia. This policy was last updated on 15 January 2025.